Frequently asked questionsUseful answers before you begin.

Yes. The initial consultation is free and there is no obligation. It is a phone or video call about your project.

We talk through your space, what you want to change, your priorities, timing and budget range, and whether permits or drawings are likely to be needed. You come away knowing what the next steps would be.

Yes. Free consultations are available in the evening and on weekends by appointment, so you can talk to us when it suits you.

We reply to every enquiry within one business day.

Yes, and it is a good idea. Share the intended use, the location and any property information you have, and we can talk through what the renovation could involve.

No. Start with the information you have. If drawings are needed as the scope develops, we can arrange them; their cost is quoted separately.

We take on work from single rooms to whole homes and full commercial fit-ups. Tell us about your project and we will confirm fit during the consultation.

You receive a detailed scope and price, with allowances, exclusions and assumptions explained before you approve the work.

Any change is documented with its cost and timing impact and approved by you before extra work proceeds.

It depends on the scope, site conditions, selections, supply lead times and any permits. We set out a schedule during planning and keep it updated.

Often, yes. It depends on the work areas, access, utilities and safety. We plan protection and any temporary arrangements with you before work starts.

Often a phased approach makes this possible. We review safe access, noise, dust and critical utilities with you; some work may need short closures or after-hours scheduling.

You have one point of contact at Omni Renovation for scope, progress, decisions and changes, from planning through to handover.

Ottawa and surrounding communities, including Kanata, Stittsville, Barrhaven, Nepean and Orléans. We confirm availability for your location during the consultation.

Yes. When a permit is needed, we can coordinate it for you: confirming what is required, arranging drawings, preparing and submitting the application, and following up with the City.

Permit application fees, drawings and any design or engineering fees are quoted separately, as their own line items, before any permit work begins.

No. The City or reviewing authority decides on approvals, conditions and processing times. We coordinate the process and keep you informed.

Warranty coverage, duration and exclusions are set out in writing in your project agreement, along with any manufacturer warranties.